Case Study 3 Interactive Session: People Should You Use Your iPhone for Work?

Question 1

What are the advantages and disadvantages of allowing employees to use their personal smartphone for work?

Answer

Advantages

•          Without spending their own money on devices

•          Easier to keep track of each mobile device and to roll out software upgrades or fixes.

§  It is because all employees were using the same device and the same operation system. So it is easy to tracking each of the employee mobile device.

•          New application will be easily

§  Many companies are integrating these ‘Mobility Expert’ into core IT function and software development.

Disadvantages

•         Using personal devices for business process difficult problem for companies, including security, inventory management, support, integrating mobile devices into pre-existing it function and systems and measuring return on investment.
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•          Difficult to provided adequate technical support every employees.

§  When employees are not able to access critical data or  encounter other problems with their mobile devices, they will need assistance form the information system department.

•           Concerns with securing company information accessed with mobile devices.

§  If a device is stolen or compromised, companies need ways to ensure that sensitive or confidential information.

Question 2

What people, organization, and technology factor should be addressed when deciding whether to allow employees to use their personal smartphone for work?

Answer

This company allow to the employees to use the smartphone with software development teams focused on ensuring that new application will be easily usable and useful on smartphone. If a device is stolen or compromised companies need ways to ensure that sensitive or confidential information isn’t freely available to anyone.

Besides that, the technology is a significant portion of corporate IT resources is dedicated to managing and maintaining a large number of devices tried to limit business smartphone use to a single platform. This made it easier to keep track of each mobile device and to roll out software upgrades or fixes, because all employees were using the same devices or at the very least, the same operating system. To access company information, the company’s networks must be configured to receive connections from that device. When employees make changes to their personal phone, such as switching cellular carriers, changing their phone number, or buying a new mobile device altogether, companies will need to quickly and flexibly ensure that their employees are still able to remain productive.

The employee need the smartphone because employees use that software to access their entire desktop on their smartphone and mobile handhelds and are thus able to use the same programs on the road that they use in the office.

Question 3

Allowing employees to use their own smartphones for work will save the company money. Do you agree? Why or why not?

Answer

We agree that company should allow the employees to bring their own smartphone for work because it will be help the company to save the money.

Save the cost for register or buy the own software for work

•          When employees bring their own smartphone to work, they will try to use their own way to smooth their work for complete the task by using the effective apps on their smartphone.

Example: Such as document app (office suite) to doing their own report or proposal at anywhere with their own smartphone.

•           The employees will try to recommend to other worker to use the effective apps for work.

Example: Download form Android Market or Apple Apps Store.

Save the cost for sending the information.

•           Employee will use the social network apps to send the document, report or important information to customer, manager or other worker with their own smartphone easily.

Example: Facebook, Wechat, Yahoo mail, Gmail or Whatsapp.

•           Employee also can save the cost and make an appointment to meet the customer by sending the product image or specification to them. This help for companies to save the cost such as the transport fees and phone calls fees that claim by employee for make appointment with customer.

Save the cost for doing research.

•           Employee will use their smartphone to research and gather some information when work. Employees also save the time and money to go many places for doing research and order some material form supplier.

Example: Google Chrome and Mozilla for doing research.